For access to certain System features the User is required to provide private corporate information. This may include but not limited to entity information, contact person details, owned/used lifting equipment items, and inspection dates. From time to time Specialised Lifting Service or its delegated authority may contact the User to verify the User's personal details recorded on the online System, to ensure its accuracy and being up to date. Failure of the User to promptly assist Specialised Lifting Service may impact or impair the quality of information on record.
Specialised Lifting Service may use private corporate information in order to deliver the best customer service by setting up a personalised User account and liaising with the client. However, if the User ever wishes to cease communication and notifications from SLS, the User shall notify SLS.
The online System uses "cookies" and automatically registers some non-identifiable information including User access details, operating system, Internet Protocol address (IP address), and the content accessed on the online System. This is for administration purposes and used to enhance the System. Additionally, by electing to become an authorised User of the online System, the User consents personal/corporate information being used for direct marketing by Specialised Lifting Service, unless the User notifies SLS in writing or other approved method to be removed from direct marketing.
Specialised Lifting Service administers and updates data on User accounts. SLS does not warrant completeness, accuracy, reliability or usefulness of information therefore the User shall contact SLS to amend information so as to ensure correctness of information.
Specialised Lifting Service in special circumstances may be required to disclose private client information to third parties for the purposes such as: a) to provide services to clients; b) for research, marketing, maintenance or System improvement; c) to provide technical support to clients; or d) if permitted or required by law.
Specialised Lifting Service will take all reasonable and practicable steps to ensure that client information is appropriately protected from misuse or loss, and unauthorised access, modification or disclosure. SLS endeavours to ensure that material on the online System is kept private and confidential, however due to the nature and risk of technology advances some platforms and websites are not operated or controlled by SLS, hence SLS has limited ability to protect personal information.